Procedures
Procedures
Work instructions always up to date, with an assistant that answers by citing the right source.
The right answer, not the one from memory
Your staff asks a question the way they'd ask a colleague; the assistant replies with the current procedure, citing the source. No more 'ask whoever was here yesterday.'
Always in their pocket, during the shift
The assistant is on the phone: the answer arrives on the floor, while working. No manual to open, no email to wait for.